Privacy Policy

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Dankfila (“Dankfila,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.dankfila.com (the “Site”).

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, do not use the Site.

1. Information We Collect

We collect information that you provide directly to us and information collected automatically when you use the Site.

A) Information You Provide to Us

When you place an order or contact us, you may provide: • Name
• Shipping address
• Email address

• Phone number (if provided)
• Order details and purchase history
• Any message you send to us through customer support

Payment Information: We do not store your full payment card details. Payments are processed securely through third-party payment providers.

B) Information Collected Automatically

When you browse the Site, we may automatically collect certain information, including: • Device type and browser information
• IP address
• Pages viewed and time spent on the Site

• General location information (approximate)

2. How We Use Your Information

We use your information to:
• Process and fulfill orders
• Communicate with you about your order
• Provide customer support
• Detect, prevent, and reduce fraud or misuse
• Improve the Site’s performance and user experience
• Comply with legal requirements and enforce our policies

3. How We Share Your Information

We may share your information with third parties only as necessary to operate our business, including: • Payment processors (to process transactions)
• Shipping carriers (to deliver orders)

• Service providers that help operate the Site (e.g., hosting and e-commerce tools) We do not sell your personal information.

4. Cookies and Tracking Technologies
At this time, Dankfila does not use advertising pixels or behavioral tracking (such as Meta Pixel, Google Analytics, or TikTok Pixel).

However, the Site may still use basic cookies that are necessary for functionality (such as keeping items in your cart or completing checkout). You can control cookies through your browser settings.

5. Age Restriction
The Site is intended only for individuals 21 years of age or older. We do not knowingly collect personal information from anyone under 21. If you believe a person under 21 has provided us information, contact us immediately at sales@dankfila.com.

6. Shipping and Legal Compliance

Dankfila sells only within the United States and only ships to locations where hemp-derived products are permitted in accordance with the 2018 Farm Bill and applicable laws. We reserve the right to cancel or refuse orders in any jurisdiction where we believe shipment may be restricted or prohibited.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information as long as necessary to: • Fulfill orders
• Provide customer service
• Maintain business records

• Comply with legal obligations
• Resolve disputes and enforce agreements

9. Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us at sales@dankfila.com. We will respond as required by applicable law.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of the Site after changes means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

Dankfila
Email: sales@dankfila.com